Muse & Co (operated by Alfaren LLC) · 311 Hay St, Fayetteville, NC · Last updated October 2026. These Terms govern our text-messaging program and supplement our SMS Privacy Policy and Privacy Policy.
These Terms apply when you use Muse & Co's text-messaging service. Your in-store and online purchases are also subject to our general policies.
Muse & Co sends and receives text messages (SMS) to provide customer service interactions: replies to questions about our hours, location, parking, events, and services, plus one-time information texts you specifically request during a call and one-time secure Stripe Checkout links for staff-assisted orders when you request a text. These are conversational, one-to-one messages, not bulk marketing.
When you text +1 (910) 421-5220, we may reply to that request. Calling, leaving a voicemail, making a purchase, or giving us a phone number alone does not enroll you.
If you request information by phone, we ask whether you want it texted to the number you are calling from. When a text option is offered in the phone menu or by the voice assistant, the automated consent prompt names the information you requested. For example: “One text with a link to upcoming events to this number? Press 1 for yes, 2 for no. Message and data rates may apply; reply STOP to opt out.” Press 1 or say yes to request that one text; press 2 or say no to decline. If you do not respond, we do not send the text. We send at most one requested information text per call, and this choice does not enroll you in recurring texts.
For a staff-assisted order, staff confirm your mobile number and ask if you want one text containing that order's payment link. Staff explain message and data rates and STOP/HELP, then send only after you say yes. You can use the checkout QR code or email instead. We do not send unsolicited payment reminders. Consent to receive texts is not a condition of any purchase.
Message frequency varies based on your interactions with us. Message and data rates may apply per your mobile carrier plan. Muse & Co is not responsible for carrier charges, and carriers are not liable for delayed or undelivered messages.
You can cancel the SMS service at any time by replying STOP to any
message. You may receive one confirmation; we then stop sending messages. To resubscribe,
reply START. For help, reply HELP or contact us at
[email protected].
No mobile information (including your phone number and SMS opt-in/consent) will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We share mobile information only with service providers that help us operate our messaging program (e.g., our SMS platform provider), and only as needed to deliver the service.
You must be the account holder or authorized user of the mobile number you provide, and located in the United States.
We may update these Terms from time to time; the "last updated" date above reflects the latest revision. Continued use of the messaging program after a change constitutes acceptance.
Muse & Co · 311 Hay St, Fayetteville, NC · [email protected] · ncmuse.co